Nov 3, 2020. Bottom tray only?

Today my puzzles began the bottom tray, with no Setting to choose the side tray. The playing area is smaller, but I saw that I could set a multi-piece puzzle part on the side area. The narrow top strip may have done the same but I never tried it. I agree with others that taking a peek should not obscure the entire board. I will get used to the bottom tray but would still appreciate a Setting for it. I had finally got used to Pause being at top right, now it’s at bottom left again! How I use this game. At midnight I check the free puzzle and either get it or skip it. I would really like labels on some of the travel photos! Then I begin the puzzle and pause after partially completing it. I search the In Progress for a similar puzzle and complete that one instead. If I pause that one too I can see them side by side to admire and compare. And I may choose the new one to finish after all, or save them both for later. I currently have over 100 in progress, and must give some up to make space on my iPad. Thanks for a great app! Jan 2, 2023: After an update some time ago, the daily puzzle is accessible with a tap, months of puzzles. It’s no longer get it today or lose it. This changes the game a lot! I see ads for this game while playing other games. The ads show terrific pictures, even animated ones! Seriously? Beautiful ads, but not very realistic. I like that I can choose as low as 12 pieces so the grandkids can play.

Change is good- no wait change is great!

So years ago I downloaded this version of the game and paid for it! I paid to rid myself of ads and it was good. I enjoyed the greatest, as I thought it was, the ability to create my own puzzles with my own pics from my own library to share with others. It lasted for 10 pics only. I enjoyed the many free puzzles there after and every week usually Wednesday’s a new set was released for free and it was good. Somewhere along the way I would buy for real money puzzle packs with the kinds of pictures I loved! …but eventually I grew a bit bored and stopped my almost daily obsession. I changed devices I didn’t download the app from the cloud and time marched on…until. A newest newier iPad showed me the latest version of this app and it is good. Different. It is better. I can make as many freaking puzzles of my own if I want- I can’t yet share them, I have maybe not figured that out yet. I paid the few $’s to rid myself of ads(there was no way to restore previous purchases for this the new version) Many many many free puzzle sets are available for quick downloads, so it’ll be great going forward. I’m a puzzler. I’m quick and it helps greatly for my genius. It makes me better as a business man and as a traveler not just to pass time but to work my mind and balance colors in my retinas. Not kidding. THIS is what a lot of people need. No stress enjoyment. Go for it! Get it!

Loved this until screen format suddenly changed

I have used and loved this app using the free puzzles. I then purchased a group of puzzles. Within 24 hours the format set up of the puzzles changed on the screen. The pieces on all puzzles were moved from the right side of the screen to the bottom of the screen and I don’t like it at all. I’ve tried several puzzle apps all with the pieces at the bottom and I didn’t really like them. I chose this app because it had the pieces on the right side which was visually pleasing. I’m so disappointed in this unwanted change. I tried FAQ and tried several things but nothing helped. But for this change I would have given 5 stars. I’m changing this review to 5 stars. I sent an email to customer service regarding my dismay at the change in format and received a personal, prompt, courteous and detailed response from Alexandra explaining the situation. While I am still disappointed with the change as it is not as easy visually to use for me, I received some lovely and fun new puzzles with the upgrade. In today’s rapidly accelerating reality when an organization’s people take the time to explain meticulously what is going on, it says a lot to me, so Veraxen gets 5 stars for great customer service. I do love the puzzles and they provide me with a great way to de-stress and relax. Thanks for great product and service and I hope the interface can change or adapt in the future.

Best jigsaw app of them all....

Sept 25, 2017 Still a five ⭐️⭐️⭐️ ⭐️⭐️ game! My day is not complete without Jigsaw Puzzle Collection HD! EdyJac75. September 1, 2017 This is the fourth review I have written for you...(see below.). It's still the best jigsaw game I've done anywhere and I continue to play it every day. I will continue to rate it with 5. ⭐️⭐️⭐️⭐️⭐️ Thanks for all the free packs , you are very generous way beyond any other games. I've tried them all and this is my favorite. PThe pictures are outstanding and I like the variety of subjects. Being able to choose the number of pieces to play and the shape of the puzzle pieces is a plus. What I enjoy the most is making my own pictures into puzzles. I think that is cool addition to this jigsaw game. Would like free picture packs more frequently. Otherwise, overall I give this a 5 star rating. The above review by me was written quite a while ago when I first started using this game. My review today would say the same thing I said before.....I continue to enjoy making these puzzles every day and would still give it 5 stars🌟🌟🌟🌟🌟 I don't know why I keep being asked to do a review when I have done 2 already. My opinion is still the same, I love doing these puzzles and rate Jigsaw Collection HD the best Jigsaw game online! All the free packs are great and the paid packs are economically priced. Great job Jigsaw Collection in making this so enjoyable Here are your 5 stars 🌟🌟🌟🌟🌟

I Love It!

I’ve been playing your puzzle app exclusively for about six months now. No other puzzle app even comes close to the quality and beauty of yours. I save every puzzle into my photos and when I get about 40 of them done I show them to my mom and we talk about each one and how beautiful they are. I am 61 years old and handicapped so I play a lot of your puzzles. I also suffer from depression and anxiety and my therapist has seen marked improvement in my moods and I told her how this game has helped me so much so she highly recommends this game for me and her other clients as one of our therapies as it has helped tremendously. Thank you for being so generous with the free ones. I currently have 153 puzzles in my “in progress“ folder. I’m always afraid I’m going to lose my “In Progress” games, which is highly unlikely and I did mention in a previous comment that I wish we could save our progress on Facebook. You said you are working on that and I really appreciate it! Thank you from the bottom of my heart for giving me the most beautiful jigsaw puzzle game. I wake up each morning looking forward to it. I am very particular about the games I play and only have three that I play all day and am thrilled that yours is one of them. Thank you for the hard work you all invest in order for us to enjoy this game so much! 🥰

My Go-To App

I love jigsaw puzzles. I love the variety of puzzles available. I like the challenges/ events. I didn’t care for the books at first but now I do. The book puzzle pieces are too small and you have to complete too many puzzles in the time allotted. (I do have other things in my life to do. LOL) Please provide an option to reorganize the puzzle thumbnails so I can place completed ones at the bottom or in a folder and ones I want to work on at the top. The green progress bar is helpful, but it would better better if you could see the completed number without opening the thumbnail. Did you ever consider offering different shaped pieces? Check out Liberty puzzles to see what I mean. Ads - I know you need them but they pop up too much and really irritating in the middle of doing a puzzle. They used to be quick but now they are longer and you have to figure out how to close them before proceeding. And if you tap in the wrong place it opens the browser and now you have a bunch of ads open. (Please remove the Tub mat ad. Those toes are gross to look at). Thanks for reading this far. Update: No more events for me. Way too many ads. This is a timed event and the scoring is ridiculous. Even when you are near the end ads pop up and use up valuable time. Also, the ads in the middle of a puzzle are supposed to be short but they’re not. And please stop with the bra ads. Enough already.

5 stars before update - UPDATE: Back to 5!

Updates since the big one done around Thanksgiving have gradually turn this back into the app I loved!! I play it nearly every day again. The only new function I still don’t care for is the screen rotation. I would prefer it stay locked in a horizontal position. I also added app to my phone but doubt I’ll ever use it there as screen is just too small for puzzles. *** Before yesterday I loved this app, and hope things will eventually get fixed so I love it again. With the current update it has become difficult to even get a piece to move. I often have to select it numerous times to get it to go anywhere (I’ve used both my finger and a pen). I really don’t like that the board rotates when you rotate your ipad. It keeps me from looking at my puzzle at a new angle. Don’t really care for the new slightly smaller board, or that what when you want to preview the image it fills the screen. It was often helpful to see the preview and the work I’d already done at the same time. I lost all my statistics except total puzzles played (no longer have time averages or counts for each size puzzle). But what upsets me the most (other than the pieces not responding like they use to) is that almost half the puzzle packets I’ve accumulated over time (250+) I can’t seem to access now.

One of the best puzzle games

I have had this app through two iPads now. Every week there’s free puzzle packs, I have probably accumulated over 300 puzzle packs since it came out. Free is just as pretty and challenging as paid for puzzles. I had an issue a while back when it updated, an ad would pop up and not close. I emailed them about it, and they promptly emailed me back. They fixed the bug and offered me a puzzle pack that was not free in the store. Fast forward to more recently and the new iPad didn’t transfer all the puzzles on the old iPad over. I emailed them asking for trouble shooting. I followed their advice and got a free pack for my troubles. Some more of the puzzles came back but not all. Emailed again and got asked for a list of puzzle packs that didn’t come through. That list amounted to close to two hundred packs. I had no clue what was free and what i might had paid for. They have been tracking that list down for a week now even stating what I paid for and what was free. They have sent me links to download the missing ones. Not just the paid for ones but the free ones. I have never had this great of customer service from an app. I figured the free ones were gone but they are tracking them down. It is the best customer support. They offer the most free packs than any other puzzle game.

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