Puzzled by Disappointments

I love the volume and categories of puzzles. Fun to play. Great selections. What I hate is the platform on which game is played. First, There should be a stationary board and one that fills screen. This one floats, changes sizes, but does not fill an adequate work space; cannot set size easily. Second, puzzle pieces are located at bottom, making it more difficult to move pieces. Best location is right side panel. Third, puzzle pieces are hard to move about as if they get stuck, very small, often get lost outside of board panel and don’t always return to location banner. Fourth, ads hide the escape route. Some lead into another ad if you try to escape; some are timed and force you to watch without an exit and others have a minuscule “x” hidden in a corner but barely visible and difficult to touch. Finally, when puzzle is complete, one would like to see the finished product as a clear depiction of original scene but not presented in puzzle form. A little reward for the completion. Update: I had already tried the suggestions made by developer. I found little or no better help in using those strategies. I would like this great app to offer a board that is as functional as the one provided in the Jigsaw HD app. This app offers too much opportunity not to have the best board or the greatest experience.

Absolutely THE Best Puzzle App!!!

It doesn’t matter if you’ve never had the patience for jigsaw puzzles or you’re a jigsaw puzzle aficionado this is the BEST puzzle app you’ll ever find! You decide the level of difficulty from 9 pieces to 400 pieces. This has been ideal for me since I was concerned I’d get discouraged, but thankfully I was able to start easy and increase the number of pieces at my pace. Plus, if you’re a “south-paw” not to worry as lefty’s haven’t been forgotten with this app. :) There’s a plethora of beautiful puzzles to choose from: adorable puzzles that children will love, nature puzzles, landmarks from around the world, wildlife galore in their natural habitats. As well as abstracts, flowers, birds, patriotic, oils & watercolor paintings, themed collections, pets, and anything & everything else you can possibly imagine. Oh, I almost forgot to mention - there’s the “Puzzle of the Day” for those of us who sometimes enjoy being surprised and/or challenged with puzzles we may normally not have chosen ourselves. Last, but certainly not least, did I mention how wonderful the customer service is? Well, let me tell you if you have a question, a suggestion, or a request (which is what I had since I love puzzles of cars) you’ll be sure to receive a reply faster than you can say, “Wow, this is seriously an awesome app!”

Amazing app!

This is my favorite pass time. The puzzles are so beautiful and the variety is amazing. This app runs smoothly and has not had any of the problems that others have written about. I do puzzles everyday. Thank you developers for such a great app. I do have one request for something that would be so helpful to me. I like to browse categories or previous puzzles and add puzzles to my collection to do later. When I click on a puzzle and then go back to the previous page to continue browsing it always goes back to the top of the page at the beginning. Please make it go back to where I left off. I hate having to go back through the puzzles I have already searched every time I click on a puzzle. Please update the app so that it will just go right back to where I was. That will make this app completely perfect for me. UPDATE: This has been such an amazing puzzle game for several years but all of a sudden it has so many ads I can’t do a puzzle. I place one puzzle piece and have to watch an ad. I place another puzzle piece and have to watch another ad and that is how it continues. I hate it to loose all of my puzzles in progress and my 4million points but I guess I will have to delete this app if it isn’t fixed soon.

Very enjoyable game, but too many ads

UPDATE: I must have bitten the bullet and purchased the ad-free version since I wrote the following. Glad I did because it sure is enjoyable! I especially love the settings that let you choose your level of difficulty. And of course the great pictures. Older: This is my second review. I made the first one after playing a very short time and gave it 5 stars. But I spoke too soon! Yes, it’s a very relaxing and fun way to do some beautiful puzzles, with many puzzles and styles and 5 different levels of difficulty to choose from. But the ads are almost nonstop! When you first start playing, they run ads at the bottom of your puzzle so as not to interrupt play—which is a great way to do it—only running full-screen ads between puzzles. So I rated it a 5. But after only a couple of rounds the full-time interruptions started. Full-screen ads pop up almost every time you match a puzzle piece!!! So I have dropped my rating to a 3, which is generous considering how many agonizing commercial spots you have to endure to work a beautiful puzzle. You definitely won’t want to make this your favorite game.

Great game but…

I have really enjoyed working these puzzles and have been doing it daily for almost a year. After reading through other reviews with people saying they keep getting a blank screen I thought I would write a review of what I have found. Because the app does not have the option of completely deleting puzzles that have already been worked, the completed puzzles fill up your memory. The more puzzles you work the more memory is used. I found this out after my iPad crashed (and scared the crap out of me because I don’t have the money to buy a new iPad and I use it for work) and I had to go to the apple store to get it restored. They told me the completed puzzles are eating up my memory and that is what is causing the blank or white screen, and eventually the crash. The app does offer the option of deleting the puzzles you have worked but they go back into the puzzle selection. After doing that a few times, I now spend more time digging to find a puzzle I haven’t worked than actually working puzzles. Shutting my iPad off every few days does help with that some. I hope the developers find a solution to this problem soon or I will have to quit using this app. I use my iPad for work and cannot take the chance of it permanently crashing.

Should be zero ads; I want my money back

I purchased this app Nov 2021 and there should not be ads. Somehow an ad is pushed thru for the last 3 weeks. Probably some untested update. Giving me who has paid, the same ads as everyone else. NOT ACCEPTABLE, HEAR ME? I don't appreciate it. I paid for it so NO ads thank you. I reported a complaint tonight to Apple to let them know you are cheating your customers who have paid for no ads. I was in the middle of playing and it is late night and you pushed an ad right in the middle of my play on a PAID APP. Get rid of them COMPLETELY for those who have purchased to remove ads. You know who we are, you are tracking our play with callbacks to your domain. And looking at the recent reviews I think I won't take the update that looks to be ruining people's experience. I WANT A REPLY NOW ON THIS. And why not my husband who has the same paid app? No ads for him. I did already report you to Apple tonight. I have no interest in contacting the developer and giving them my personal info. GET RID OF THE ADS I PAID ALREADY NOT TO HAVE! I WONT TOLERATE IT. I don't want to email you and open a personal communication per your response . Just fix it! I found your in-app portal to message you the complaint and issue. You can notify me there when you have fixed it. Oops... now that isn't working. I get an 'oops' message from the app now when I go check for any reply in the portal. Smh...

Purchased, still interruptions

Pop- ups are now interrupting the flow of the game. An emoji pop-up is now annoying players just like the ads in the free version. When talking with the company directly, I was told that many players enjoy those kind of interruptions. That has to be a joke! I used to really enjoy this game. But the newest upgrade is just awful. They added a stupid emoji that interrupts my meditative state by popping up to tell me my boarders are done or I have reached 25%, 50%, 75%, 100% of completion. As if I can’t see my puzzle is done. As if I can’t see the boarder is done. As if there is no function already that allows me to select only for boarder pieces. And one cannot opt out of having an emoji pop up. Is it a cheap way to give a more interactive appearance? I have to endure the intrusion. While easybrain just ignored true customer requests. Like a sorting field or the option to adjust my playing field. An area that allows me to set aside certain pieces would have been a more impactful and useful upgrade, instead of a stupid emoji pop-up. It appears that easybrain is trying to make this puzzle more competitive. But it appears customers choose this game to enjoy quiet time and relaxation. I don’t want or need to be hyped up by an emoji pop-up. So I am disappointed by this unnecessary and truly stupid idea. Now this puzzle game that used to be a pleasant exception is trying to just become yet another dopamine seeker.

??????

Normally I would give this game/app 4.5 - 5 stars, but since about the 2nd week of January the game won’t open. It starts with the white screen with the black letters that say Easy Brain, then the white screen withe square icon, then it opens to the puzzles. But since the second week of January, when I open the game, it starts withe Easy Brain, but sticks on the white screen with the icon. I REALLY don’t want to reinstall the app. I have A LOT of puzzles I do not want to lose, along with the points. I thought at first, you were updating the app, but almost a month later, I’m not sure what to think. Any help would be so appreciated and helpful. Once the app is working properly again, I’ll immediately change my rating back to 5 stars April 27 So it is now April 27 and I’m getting VERY frustrated with your appp. At the beginning of ever month or in the middle of the month your app stops working. It starts with the opening “”Easy Brain” Screen then it goes to the screen with the cat icon screen and it stops/ stalls right there. I normally LOVE your app, but the ‘stalling icon page” is WAY past a joke. It’s happening more often than not and I’m losing out on the ‘Events’. I REALLY wish this ‘bug’ could get fixed permanently.

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