Used to be good

Giving 5 stars only so this can be read and not stuffed away, This app used to be my favorite app but now after multiple updates the fairness of win to loss has dramatically swayed to loss category, the customer service is junk, I kept getting emails about promos that I had then when I got on the app it wouldn’t let me use them and customer service told me it wasn’t meant for me or I wasn’t targeted even tho I have the 5 or so emails and it was showing on my app that said otherwise, the worse thing about the app now is it’s impossible to make any kind of money once you hit a 100 after buying in with 40 or so it goes south everytime I know it’s supposed to be random but that implies atleast every now an again you’ll make some cash so I don’t think it’s random any more. Also is it a coincidence that when u first sign up you win some and hit bonus plays but after a little while it goes to never hitting, I don’t think that’s by chance

Not worth what you will spend to play

Let’s get one thing straight first, never gamble with money you can not afford to lose. I never would and I pray you never will either. That being said if you add money to this app thinking you might get at least some play time out of it, I hate to tell you friend your sadly mistaken. Some of the games even tell you in the payout screen that there is. 93% return to the player for that particular game. I beg to differ. I DID read the reviews and figured it still had a 4.7 star rating I would give it a shot. You will find a ton of reviews on here that tell you straight up that once you play a game for the first time the algorithm they use changes and it eats your money. So I experimented and played for thirty days. End result was this: the first time you play almost any machine you will spin a for a few minutes then get some kind of bonus or free spins. Once you leave that game however you have maybe a 5% chance for bonus OR free spins. The jackpot games can pay, but only if you sink a ton of money into them first. I had some decent wins, but nothing overshadowed the fact that even if I went back to those games days later there were never any free spins, wins of almost any kind, or bonuses ect. I didn’t lose anything I couldn’t part with, but today I definitely uninstalled this app.

Last upgrade is horrible

The app was never great. It did deploy new games relatively often. The return to player was just ok, but would at least allow you to play for a day or two. And technical errors did occur. Now, with the latest upgrade, a significant number of slots disappeared leaving crappy old ones that don’t pay out often, games take longer to launch if they launch at all, wins / bonuses are noticeably less frequent, and technical issues are worse than before the upgrade. For a casino that makes tons of money, you would think and upgrade would make it a better play experience. Ummmm … not so much. Customer service is horrible. If you experience an issue (e.g., a game crashes during a bonus), you need to jump through hoops and dig into the app for game IDs etc before they will even attempt to help. Trying to find the information, especially using the mobile app, is near impossible. They make it so annoyingly and unnecessarily difficult, you eventually give up. Really…giving me my $30 is gonna cut deep into casino profits? The good news…the deposit process is simple and reliable. FYI - Be careful of the default bet. Some slots are high ($20 a spin). If you adjust to a lower bet … then the game crashes … it defaults back to the original high bet when you relaunch the game.

AMAZINGLY Rigged software

In attention to their digital Blackjack games, it’s blatantly obviously rigged! On a $5, $10, $20 bet the chances of winning are somewhat ok, but still managed by data exchange between the user and their network. I’ve seen the dealer get 20, 8 times in a row followed by Blackjacks and 21’s. The more the wager the lower the odds get. Every large bet $250 $300 $400, $500 etc is almost automatically met with the dealer winning with a 20 or 21 or Blackjack! I’ve seen the dealer get a 21 with 8 cards. If I get a 20 the dealer gets a Blackjack, even 4 times in a row on large bets! I’ve bet pairs 10 times in a row, lost every time and then not bet pairs and pairs will pop up 3 times/4 times in a row when I don’t bet them! I’ve lost $4,000 on a glitch when the app froze, contacted support and they blew me off like I was lying about it. This is a Criminal Enterprise we’re dealing with here people! It’s Theft in every way! They fly under the radar and get away with theft, fraud, theft by Deception, etc! After frustrated and complaining to them repeatedly I was then banned from their rigged games. They terminated my account which in my eyes is an absolute admission of guilt. If you have experienced anything like this please don’t let them bully you like they did me! Remember, this is a Criminal Enterprise that is above the law and will go at any length necessary to outright steal your money!

Shady and misleading

I signed up with the new customer promotion, which was match deposited amount by 100%. I decided to play blackjack with it. Just to be clear, I deposited $20 to just test the waters with the app since there’s so many and take advantage of the promo. Here’s where the problem lies. I took my $20 got up to over $200. Couldn’t withdraw any of the funds. Figured maybe there was a stipulation where I needed to wager a bigger bet. So I did. Lost all but $5. Turned around and took that $5 to $110. Tried to withdraw again… still can’t. Mind you i wagered well over $350 at this point. I call customer service and they explained… in order to pull any money out I needed to exceed $300… fair enough. I knew I was well over that. She then explained, it’s a percentage on each dollar that counts as actual money wagered. So in turn, I’d need to wager over $1,000 in order to pull out any winnings. She said I only wagered $3.75. Because of this scammy percentage calculator. Needless to say I had to opt out of the “new customer promotion” forfeit my $100+ just so I could take my $20 I originally deposited to get out off this scammy app. With fan duel, betrivers, and the many more apps out there, you have to be crazy to use this. Good luck everyone. Please don’t fall for this scummy practice and give these people a dime of your hard earned money.

The worst casino app i’ve ever tried

When i downloaded the app it said it would come with 1000 free spins i figured it actually would just like fanatics maybe but no i have to first deposit ten so i can play 20 WHICH AT THIS POINT YOU CANNOT WITHDRAWAL so there was no 1000 free spins at all by the way this was a promotion it automatically put me on for i didnt even opt in for this but IT GETS EVEN BETTER i finally get to the point where i made back money and it was unwithdrawable because of ANOTHER PROMOTION WHICH I DIDNT OPT INTO IT DID IT FOR ME which i had to gamble up to i think 750 dollars just to get a 50 dollar bonus i wound up depositing probably about 50 of my own plus deposit match i ended up at 120 which was up in the air at this point i managed to blow it on about 3 different slots which gave me absolutely no winners i see the casino app saying its randomly generated yea right maybe randomly generated for everybody to fail… top tier scam. then i tried to contact support told him my whole story he said he’d review my account then never heard from him again i could keep going in this cycle over and over again but ive come to the conclusion this is by far the worst casino app on the market do not put any money in here whatsoever for any promotion any free thing anything because im now 120 down on my first hour on this app

They aren’t even trying to hide it

I am very seasoned in the online gambling apps, almost every negative thing in the previous reviews is factual minus the complaints that don’t read the T&C. This app was good years ago, today this app blatantly screws you on every level with absolute zero shame and less then zero discretion. I cannot believe they have the nerve to claim any type of fairness and they need to really emphasize just what side they are regulating the play for. (Obviously not the players). From glitches, to payment errors, to support that offers none. This app and the others on this platform ruin everything and will openly rob you with no mask. I’d rather scratch a piece of paper then continue to willingly allow my hard earned moneys to be ruthlessly scammed from my bank roll. Gambling is already in favor of the house, then they have to scam you on top of it all is foul and shameful. App deleted

Unable to Confirm Player Location Scam to Control Player Wins - Unfair Gaming Practice

MUST READ in FULL PLEASE- The BetMGM and Borgata Online Casino Gaming Sites should be shut down permanently and sued by All players who have ever played on their sites. Both these sites claim to offer fair gaming which is 100% not true. The sites use the unable to confirm player location scam to bump players out of casino games that start to payout to control player payouts and bet levels. I have hundreds of screenshots showing all the times I have been bumped out of casino games as they were starting to hit and pay me with winning spins. But both these sites use to player location scam to bump a player out of a game to control how much the player will win. Soon as I rejoin a casino games I was bumped out of due to their player location scam the games go dead and wins decline and money is lost. If you’re experiencing this. Please report BetMGM and Borgata Online Casinos to the local News media, your local politicians and the NJ Gaming commission. This illegal activity of using the unable to confirm player location scam to bump players out of games is criminal and should be stopped immediately.

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