Mon Oct 26 2026
We update the app regularly to fix bugs, optimise performance and improve the experience.
BetMGM has essentially set the standard for what a mobile real-money casino should look like. The transition from their physical properties to this app is seamless. I was particularly impressed by the live dealer section—the video quality is crisp, and the dealers are professional, which goes a long way in making you feel like you're actually at the MGM Grand.
The integration with the MGM Rewards program is the real kicker here. Earning points for your online play that you can then use for hotel stays or dining in Vegas is a huge advantage that competitors just can't match. It’s a solid, secure platform for those who enjoy responsible wagering.
450+ Slot machines and 50+ Jackpot slots
Live Dealer Blackjack, Roulette, and Baccarat
Integrated MGM Rewards program
Secure and fast deposits/withdrawals
Use the built-in responsible gaming tools to set deposit and time limits before you begin playing to ensure a safe and fun experience.
Join a live table and chat with the dealer in real-time. Place your bets on the digital interface and watch the action unfold on a live stream.
Real-money play is currently available in NJ, PA, MI, and WV for users aged 21 and over.
This app will 100% take your money and trying to get access to it will lead you down a rabbit hole of “go eff yourself” from any and all reps. Getting vouchers cashed at their actual casinos is a nightmare and employees are so beyond rude. They enjoy telling you “no” and avoid providing proper direction in their maze of a building to where you need to cash the vouchers. Why did I have to drive 2 hours to AC to cash my voucher at the casino? Well you have 3 payment options on the app. One is a wire transfer available to paying members only, one is a withdrawal option that more than half of all debit/credit cards do not qualify for (plus, you have to deposit before you can withdraw any money first, so you’ll deposit money and then find out it’s not a valid card to withdraw from and be down however much you put in) and the last option is a check that requires a minimum balance of $1,000 to withdraw and send to you. Otherwise, your only option of getting your winnings is to travel to one of their few casinos (likely far from you), deal with their customer service reps, oh, and the emailed verification number for your voucher is garbage on site. You have to get separate confirmation codes and voucher totals in order to even withdraw at the location. Tl;dr: They will do anything to keep your money, make withdrawing a hassle, and honestly, just get a group of friends and bet on sports, dominos, or cards in private. You’ll save way more money and it’ll ACTUALLY go to a winner.
Their so called chat support making my already frustrating situation just trying to withdrawal my money but went the extra mile and lied to me, slandered me by closing my account stating I had a gambling problem just for trying to get the money owed to me for over a day now. Below is copy of the chats from the useless and malicious so called support agents: slander, retaliation, and theft are all illegal business practices. I was told the issue with my withdrawal would be taken care of within 24 hours by a phone rep. Since it’s been 24 hours I was inquiring on when I can get the funds released to my account. I was then insulted multiple times and had my account closed and accused of having a gambling issue which makes no sense bc I have been trying to remove my winnings that are being held illegally bc it’s been confirmed by numerous agents that the money is owed to me and will be released. Not bc of they’re still in need of review. I’m so extremely furious I’ve already contacted my lawyer and made him aware of the situation and am going to spend a lot of time on social media displaying these insane problems I’ve had to endure with this app
I do enjoy free spins this app has. Only reason why I have it an extra star. The other three missing stars are from things such as poor customer support, crashing/bugs/freezing, and lastly is rtp. I has a $2 bonus for lucky taps pirates and ended up winning $126. Kicker was that I had to wager $20 in order to cash out…which I did. And not even to my surprise my wager wasn’t counted for. I contacted support for the issue and they removed previous promos and activate the desired promo ($20 wager) to cash out. I then played some more and still wasn’t being counted for wager requirements. Sent an email with details and they’ve never got back to me. Another instance was I rolled double 0’s for cash machine on a $10 bet and before I could see the other two slots be finished rolling I got logged out due to location verification…after they’ve already logged me out due to location verification 5 minutes prior on another game. I waited an hour in customer support just for them to request more info. I sent the info and they’ve never still never got back to me. Lastly is the quality, upon opening the promo tab I get about two swiped until the app freezes and is inoperable. Leaving me to restart the app and not have any promos and bonuses added to my account. I’ve missed out on 2 25 free spin bonuses and $12 in casino bonuses. This app is all in all frustrating to play and deal with. I just deleted the app and am very displeased with my experience. If you’d like to be robbed without being held up this is your destination.
This app is kinda garbage. You barely win (yes I understand how gambling works) but when you do 5 “buy a bonuses” in a row at varying denominations and win basically nothing every time, you start to see that other apps like FanDuel are more fair. BetMGM does give you plenty of “bonuses” they usually consist of a spin or plinko style mini game for rewards. I literally “won” a dollar for a game that had a $1.50 minimum. Needless to say I couldn’t play that “reward”. On the other hand, when you actually redeem a “reward” BetMGM makes you wager it 10x!!! So getting excited about winning a few bucks on a bonus game is out the window once you realize the $20 you just won on the bonus game cannot be withdrawn and now you need to wager $200 to keep it. While we are talking about withdrawing, make sure to PayPal as it’s the easiest. You cannot withdrawal to a joint bank account, cash-app, or chime style cards. I fought back and for with customer service for DAYS just trying to get the $100 they owed me. All because I had someone else’s card attached to my account even though, that card was not used to deposit or withdrawal. This is an honest review from someone who has been messed around by BetMGM . Play at your own risk, it’s obviously gambling so the risks are high but they’re more difficult it seems on BetMGM.
They have been aware for months now the fortune pick games do not work and refuse to take them down. I say “BONUS” because we have to play $25 dollars a day to receive a bonus we cant use. So week after week I watch at minimum of $20 dollars sit there until it expires and goes right back into their pocket because they won’t fix or remove the broken games. It’s ridiculous. As of today I have $6 sitting in untouchable fortune pick “bonus play” yesterday it was $10. Thanks for screwing us over BetMGM! UPDATE: The usual happened again on (wizard of oz we aren’t in Kansas) game the game stops working and bonus $ starts piling up. Meanwhile they release a new wizard of oz game . So I contact them on 3 separate occasions. Each time i am told they are aware of the issues with the game. So I wait and wait and my bonus $ starts to disappear. So I email them 1 last time and say either refund me my $20 dollars per each bonus because that’s what I had to spend to get it. Or put my bonus money on a different game like they have done a couple times before. 2 days later I got a 2 email responds on the 1st email they said the usual they know there are issues with the game and I need to be more patient. Then I got a 2nd email saying they put a restriction on my account because of comments I had made and I have to reassure them I don’t have a gambling problem! What’s even more dumb is that I have had limits set for a long time I can only deposit $20 dollars a day…LMAO
Yes, my name is Adam and casinos are known for comping their loyal customers with rewards such as cash to play and you can call and ask for money. Especially when you spend a lot of money on the app where the casino. Is this true yes or no? So a little back history with this app, I have had multiple games freeze up on me as I was about to when by hitting a bonus the bonuses are normally given to customers that play a lot so in a sense you deserve your bonuses when you get them. It’s just like the casino deserves my money when they take it on a bet. I can’t say hey freeze it and keep my money can I of course not that would be unfair. Well, this app seems to think when you were a bonus they just freeze it and never give you your so I called them talk to them. It took them months and months to unfreeze the game and then they finally did. I never got any bonus money. So after it happened again and again and again, I called them up. I messaged them. Only to be turned down from asking for money to be comped to me. I was hung up on discarded on chat. I was refused to be able to talk All they ever do is go in circles enough to get you to give up. I like to play blackjack and I have had my dealer hit blackjack five times in a row. Not just one time has it happened but multiple times this app is true evil please go to some of the other casino apps like DraftKings or really any other app but this.
This casino, among others, will capitalize on their already predisposition advantage. That’s not good enough for them though, now that online gambling is widely available they are able to collect/ruin lives at minimal risk. Us players need to take a stand. The online dealer games are strategically setup to somehow pass their regulation audits, yet I have hours of screen recording that shows their rigged/manipulated advantage. Has anyone’s gameplay been terminated or bet rejected once they make a sizeable or any pre “winning” bet? Have you noticed in roulette you are only able to place bets prior to the ball spinning? Well these are all methods to keep multiple players from winning. The dealers use signals such as coughing/clearing throats to notify pit bosses of certain bets. These casinos all operate their “live” dealer games under the same roof at the same random setup casino. Dealers are told by the computer how to spin the ball, from specific numbers and so forth again, after the bets have been laid. They allow some big wins for specific players in order to hook them into the belief they will win consistently. These casinos especially online are CROOKED. I’ve spoke with former dealers and pit bosses. These accusations are true and current. I’ve lost 13k and have been given little to no credits back nor bonus money. They will rob you and give little in return. Stay away. I offer free advice and forums on how to combat these people. We will take a stand!
I wanted to love this app. BetMgM Casino in Detroit, Mi is absolutely amazing. That being said having these experiences I have had over the past week with your App makes me believe you must not be aware of what’s happening. So many times I have had “Glitch” or “bug” occur while betting and playing the slots. I’m sorry BetMGM but when 100’s of dollars of my hard earned money and my even more important personal time gets wasted because a “Glitch” is absolutely completely unacceptable. I know for a FACT. If I or anyone else had experienced these things while under your roof immediately a pit boss/floor manager would be called into action and “Comp” would be more than likely discussed. That being said this is NOT the case on the app. I know my opinion might not change anything but know this. I have spent 100’s of dollars 1,000s and I did so gladly. But today it stops. The Buck stops with you BetMgM. And well today so has my last buck. You have a lot of competition BetMgM. Don’t worry I’m not gonna lose any sleep over the fact I’m not going to continue business with you. I can sleep well know FanDual, PokerStars or anyone of the others are there to take your place. BetMGM you should hold your App developer to a higher standard. Your customers deserve it. With being said best of luck to ya and if anyone is still reading this don’t waste your money on this app just use it to take away the free giveaways and free money that may appear here and there but other than that don’t fall prey to this….i won’t say SCAM. But BetMgM needs to start being a little more aware of what’s happening not in house but still under the BetMGM name. Cheers and best of luck









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