App Store Editors’ Notes

Revised review

My initial review: The game is a little glitchy and customer support is non-responsive. The premise is solid, I love the nods to the different doctors and the references to the show, and I didn’t mind spending money in-game to support the developers (which I do for literally every mobile game I play.) But anytime I have ever had an issue with any other mobile game, it has been resolved. When I spend money in-game, I expect to get what I pay for, even if the game glitches out. After repeatedly contacting the developer after a glitch with this game, I heard nothing from them. Do not waste your time (and especially not your money) on this game. *UPDATE* Much later than expected, I did hear back from the devs and the issue was resolved. They even apologized for the delayed response, citing a high volume of tickets. Changed my 1-star review to a 4-star. And I would like to apologize to them as well for being too hasty in my assumption that customer service didn’t care about my issue. Will continue to play the game and will update review again if need be.

Time travelers are GREAT!

Edited: This game is FANTASTIC! (Speaking of which, they should add the Ninth Doctor.) For people who say it’s boring, I disagree. I love the new Season Pass feature. The support team is super helpful. They fixed the issue below in under 24 hours! Original: Sorry for the 1-star review. I’ll take it down as soon as you resolve this, I promise. So, in the most recent Season Pass, with the Autons in Kerb!am, one of the rewards was Donna Noble. I collected all the Donna rewards, only to find that she’s the 60th Anniversary Donna, not the Series 4 one. She didn’t show up in the Tenth Doctor’s TARDIS, she just went to the regular Character collection, presumably to go with the Fourteenth. And so I have the wrong Donna. After I had completed the Season Pass, someone fixed this and put Series 4 Donna in the pass, but it was too late for me. I can’t re-collect the rewards. Suggestion: send a gift in the Inbox with at least one Series 4 Donna card, if not the 15 cards I would have gotten from the pass. Please fix this! Thanks! BTW, if you need to send the gift to just me, my player name is the same as the name on this review. Original review retained for proof that this issue is indeed a glitch, for anyone else who has experienced this.

Love!!! (with one caveat)

I am a longtime fan of Doctor Who, and when I found this game I was enthralled!! I have been playing for the last few months and it is very nice for those who enjoy formats such as “AdVenture Capitalist”, and the rewards systems individually seem very fair and balanced. However, the one comment I will make is regarding the pay-to-access rewards that make it essentially impossible to place within the top 50 of many events. I understand the ultimate purpose of this within the story-mode, but it takes much of the “hope” out of playing events! Love the show and game, but not enough to drop 4-15 dollars for extra cards or diamonds on a 24 hour event (with all respect possible). Would definitely recommend this game, just know some aspects of the game (specifically the events) appear somewhat as “pay to win”.

Not stable and predatory

I’ve been playing the game for a year, succumbing to micro transactions here and there. You can earn the premium currency without spending money. However it’s never enough for events. For example. This weekend I spend saved up 400 crystals or the equivalent of $30 USD or so. That wasn’t enough to complete the event on the first day. So I gave in cause it had rewards I really wanted and I was at the top of the leaderboards. So I spent $15 USD real money to boost myself on the leaderboard to unlock a character(being in top 20 on the leaderboard is the ONLY way to get Doctor characters). I got back up to 3rd on the leaderboard. Then they updated the app on iOS. Which made it so I couldn’t log in for a whole day. By the time I was able to log back in I was down to 23 and it was far too late to catch up so I wasted my $15 USD on boosts cause they couldn’t keep the game running. This also to add that they put in a paid season pass now if you want to collect tardis’s is really turning me off… it’s getting very predatory and it’s probably safer if I delete it rather than spend $5 here and there.

Minor nitpicks

In events the option to watch an ad to double earning while you were away is broken. It will show a string of in app purchases with a painfully long time between dismissing one and seeing the next, during this time you can’t interact with the game. Events also make you do an annoying forced tutorial when you start them that should have an option to skip after a couple events as you know the mechanics at that point. Loved the crossover event with the lower decks game by the same developer. It was cool having a simultaneous event in both games, and seeing the characters in both games art styles. My minor quibbles also apply to the lower decks game. Still, if you like idle games and long for a madman in a blue box to whisk you away, this is the game for you.

There seems to be more glitches

I’ve been playing the game since the beginning and as the game has evolved, there has been more and more problems. This last game has been very glitchy. I played the same as I do normally. I’m usually in the top 10 finishers. I’m usually between first and fifth place, But for some reason, even after putting in extra effort this time, I’m not even close to being able to get any crystals. It seems like the game is not accepting all of the upgrades correctly. I don’t mind putting in extra money once in a while, but it has been getting very very hard to, justify playing the game if you’re not getting what you’re paying for. I’ve been very disappointed, I was hoping that the game would have less problems by this time. I love playing anything to do with Doctor Who, but lately I’m not sure which way this game is going? I would love to give the game five stars out of five stars, but again I’m not sure if the game is accepting all of my upgrades?? It would be nice to let players know what changes you are going to be adding to the game before you make the changes. This last game has been very confusing😳

Game doesn’t function, ignored help requests

I’ve been playing this for a month or two and I’ve been patient. I’ve submitted tickets for problems and followed up on those tickets. Sometimes they respond with a follow up question, sometimes not at all; most of the time they have ignored. One out of six resulted in resolution (and I didn’t report every time because it’s too much). I’ve never had to submit help requests for any other app or game. It seems pointless to continue playing a game that doesn’t consistently deliver the resources and rewards that I purchased or earned and is constantly crashing. It’s too bad; the game has some potential but all in all just not worth it when there are so many other app games on the market that deliver purchases and winnings as promised, without having to submit help tickets that won’t be addressed. There are other developers out there that take more pride in their work, their word, and their product. Don’t waste your time on this game.

Tired of ads, needs mini games.

After a few levels into the game you hit a very slow climb. If you want to make any progress in this game at any sort of decent speed, you have to either spend money or watch many ads. It’s not entirely necessary to watch ads, but if you don’t you kinda feel like you’re not getting anywhere in the game. There’s constant ads for materials, production speed, and doubling your income every time you open the game. And you pretty much double those ads for any events that are in the game. And you never know if you’re going to get a quick ad or an ad that’s 45+ seconds and then requires you to interact with it to get back to the game. I really want to like this game because it’s Doctor Who, but I hope in the future they replace a lot of the ads with mini games that you can play to do the same things you’re watching the ads for.