Constant Server Problems

I have gotten a hold of support several times about server issues. I have sent them screenshots of what it says problems connecting to server. Make sure you have the latest updated version of this app. I have the latest version. I told them I have the latest version that I have an installed, it reinstalled it that I have emptied the cache. I do not have a memory problem. I have plenty of room on my phone. I still have almost 100 GB of room on my phone. I cannot connect to the server. It’s been going on for a week and a half and all they keep saying to me, tell us what the problem is tell us what the problem is and then telling me to do all this stuff that I’ve already done several times and then if it’s working, what is up with the Server. What more do they want? The problem is I cannot hook up to the server. That’s the problem. I know how to take care of things and to do things when there’s a problem and I’ve done all those things and it’s still not connecting to the server. I’m getting so tired of this, I’m ready to throw on this game. I’ve been playing it for a couple years and I absolutely love it but just too many problems. I’m gonna get kicked off of my club and everything because of this I probably already have been.

Consistent problems!

I love the game when it’s working properly! But here in the past couple of months, I’m having the issues over and over! My main issue is the game shutting down at any given time. As annoying as it is, I can deal with it shutting down as long as I’m not in the middle of a game or especially when I’m in the count down getting ready to start a game. Every time it shuts down at these times, I lose my chips!! I should never have to lose my chips when I haven’t even started playing my cards or when I’m in the middle!! This also happens when I’m down on last bit of chips! So to keep playing I either have to purchase and or wait hours to collect enough from my 2hr bonus chips! This is ridiculous! I will also agree with other players in the buy ins have gotten ridiculous with the little amount of chip bonuses and the amount of gems it takes to get gold cards. And the gold cards are not producing the extra help like they once were! You might get a good selection once out of 5 or 6 times. And depending on which casino your at, your looking at possibly close to 2000 gems! That’s absolutely ridiculous! Plus every time you all do an update saying you’ve fixed the problems, I don’t see ANY difference! I can deal with a lot of issues, but I can’t deal with constantly losing chips on games I haven’t even played yet or when I haven’t even finished the game! Some how some way, give me my chips back and my review will read a lot better next time!

New updates are horrible

Used to be a fun game. It was easy to build up coin and gems just by logging in and collecting daily/hourly bonuses. But for whatever reason the developers decided that they needed to raise the bet substantially. Don’t get me started on the inability to win a hand if you don’t use gold cards…you must use gems to get gold cards. Anyway, the glitches in the game I can deal with, they don’t really happen that often. But the minimum bet increase and no increase to our login bonuses-that was a blow. At least with your other myVEGAS games you can actually play a little with the login bonus. Not anymore with bingo. And the claim of higher payouts…that was a load of you know what! Unless you’re using gold cards you aren’t winning any substantial amount back. Even when i use gold cards and get a bingotacular one card, triple on another, double on a third card and a single on the 4th card…I’ll probably only win back just slightly more than i paid in with these ridiculously high buy ins. Seriously, either lower the buy in back to what it was…or increase the login bonus…or actually do what you promised and give higher payouts. OMG and what’s up with clubs??? Seriously, i had 143 balls and only need 1 number for blackout yet somehow didn’t get that number??? Give me a break!!! Fix the clubs!!! This game needs real work. Look at your reviews for crying out loud!

Game crashes when you’re winning

I tried to write this review this morning but apparently it didn’t get posted so I’m going to try again. I actually wrote support but I have not heard anything back. When I first started this game I thought it was fun. It seems like you could win jackpots and lots of bingos..But soon I started to realize that as I was winning a lot the game would immediately crash. It only happened when I seemingly had a lot of Bingos and it happened before the end of the game. I quickly would log back on and try to click the button to get back in the game because I figured it would put me back in the game but instead defaults you to max betAnd a new game. Without realizing it when I push the button in a panic trying to get back into my old game it spent all of my chipsOn a max bet on a max card game that I would never have done had I wasn’t panicking trying to get back in to get the chips I would have won on the previous game after the game crashed. So, I have very little chips so then this morning I decided to start again and again I was winning just off a little bit but I had several Bingos on one card and all of a sudden the game crashed again. Seems kind of suspicious to me. This game is nowhere near as fun as the other casino game.. And when you’re in a good winning streak it just shuts off mysteriously… And if you panic and log back in and push the first button you get Max Bette and all your chips are gone. No thank you

Do yourself a favor and download a different bingo game

This game was incredible until the update in June that completely transformed the experience and gameplay. If you’ve played other bingo apps (see Bingo Wild, Bingo Blitz) then you’re already familiar with the changes they rolled out. Instead of rolling a fixed set of powerups for each game (and rerolling with diamonds) you now have a powerup bank that randomly spews mostly crappy powerups that you amass doing non-Bingo ‘activities’. You will be very frustrated for the short time you’re able to play before running out of chips, and you will be bored. If the developers are unwilling to undo the update, and everything signals that’s the case (look at the copy/paste boilerplate developer responses), do yourself a favor and download either Bingo Wild or Bingo Blitz. I used to recommend this game over those, but this game is now just an inferior copy of those that also has crazy glitches those don’t have. It’s incredibly sad that the developers don’t care at all about their loyal players. I used to be more than happy to drop money on this game, not because you had to, but because it was that much fun. Since you have to pay to play this one now you might as well download one of the other apps, which at least don’t crash and are a better investment considering the developers for this one are willing to steamroll their longtime players and break their own game for a cash grab.

Update to my update

UPDATE #2 I’ve been continuing to play this for 1 round 2 or 3 times a day...hoping it’ll get better at least maybe for A ROUND. Unfortunately it does not. Doesn’t matter how much I bet with 4 cards and use gold power ups. No bingo for me but, always for the same “select” players getting multiple bingos and top scores. This is not fun to play. If developers are trying to get players to stick around and play something has to change. I will never spend $ to play anything that has no (equivalent to) gaming commissioner. These apps with in app purchases are run on the honor system? Bahahahaha! GREED will win the vast majority of the time. I’m going to pass on that. UPDATE I deleted app and reinstalled it and it finally works. This app has potential. However in the last few days I’ve been paying attention to the winners and it seems that it’s frequently the same names. Not surprised at all. Just like most with in app purchases. I never win back equal to or above my bet no matter how I play. Also, I’m having to tap numbers more than once a lot. Oh well. Just got this app yesterday and played a few times. Very difficult to get even 1 bingo even when spending 100 “gems” for 6 “gold” power ups. However, today I’ve tried many times to open app to play and it won’t load. It is not my WiFi. So...

I use to love this game…

So a few months ago I downloaded this game, I love bingo games and thought it looked really fun…. Not gonna lie, it’s actually extremely fun and super easy to become obsessed with it! BUT!! As time goes on and the more you play it, you start realizing that you aren’t getting any more bingos, except on very rare occasions, you spend 100 diamonds on six power up cards that you’d be lucky to get through during the game, if you’re service drops, even a smidge, you will get disconnected. Here’s the kicker, you’ll still be playing but! If you bingo it won’t count, then as soon as you get “reconnected” the game ends, you don’t get credit for the 4 bingos you had gotten, so you wasted all those chips, you wasted the diamonds on power ups you didn’t get to use cause of the “disconnection” and when you message support about it the only they say back is, “ Sorry that happened but you are playing on a mobile connection and not on Wi-Fi so disconnection will happen. Better luck next time.” It’s super frustrating that they refuse to even reimburse you the cost of the game. I’m seriously considering deleting this game because it’s not worth it to me. It’s fun whenever you actually get to win. But don’t hold your breath for a win…. Glad I never spent my money on this game….

Definitely Disappointed

I tried this game yesterday and while it worked it was a lot of fun. Now I’m no longer able to contact support through the game so this is the only way I know of to let the game know my problem. It’s disappointing because now I have to delete the game for good 😞. Can’t play a game that won’t work. I really wish this would work. So what happened was…. All of a sudden it would no long allow me to go the bingo cards. So while I was given a 24 hour booster it is being wasted while the game is broken. I have tried contacting customer support and I got a message back saying they took the day off. Well, today I still have gotten no response. The only thing the game allows at this point is to purchase but why would I spend money on a game that I can’t even play and that has no support. I thought I found my new game. I have tried everything to fix it on my end. I deleted the game and restarted it 2 times. It will let me get to a certain point and then just stops working. I can’t enter any of the casinos to play bingo. I really hope they get it fixed because it would be a really fun game. So just to be clear this would be an awesome game if it worked how it is supposed to. I think if you are looking for a bingo game and you find it works for you then you will be happy. But since it doesn’t for me it gets 1 star. 🥺😢😤😩

PLAYSTUDIOS, Inc. (Nasdaq: MYPS) (“PLAYSTUDIOS” or the “Company”), the creator of the playAWARDS loyalty platform and an award-winning...

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