Fri Dec 19 2025
Hey, Boss!
Our latest update is available in the lobby now!
Here are your complimentary release notes for the new version:
-Fixed error that occurs on relaunch after accessing the Neon Pay purchase flow and then quitting the game
-Fixed visual discrepancy bug with promo prices
Email us at support@theofficeswm.zendesk.com
Edited to update: So after the most recent update, I decided to re-download. I had to wait and work myself up past where I was previously before I updated this review. But as of right now, everything is running great! You could fly through each episode but I’ve taken my time to complete all (if not, most) of the challenges in each episode and it’s helped collect a decent amount of cards that are typically hard to get. The Events help in this aspect as well so as long as they keep those coming, I shouldn’t have an issue. Changed my review from 2 to 5 stars. Shoutout to the devs for listening and reading these reviews! Big sad! Die hard fan of The Office, so naturally I had to download this game. Unfortunately, every time I get to episode 8 or 9, the game doesn’t let me log back in 😔Once the game starts to load, the ‘download assets’ screen will pop up. I’ll hit ‘download’ and either the game will just force close or the ‘download assets’ will hit 100%, go away, and then pop back up asking me to ‘download’ again. I’ve wanted this game to work so bad that I’ve completely deleted it on 4 separate occasions and had to repeat all of my progress just for this bug/glitch to happen again. I’ve even tried turning off my wifi and using data but to no avail. If not for this issue, I’d definitely give it 5 stars. I’ll probably just delete it indefinitely for now and maybe if I come back in a few months and it works then I can change this to 5 stars.
Always been a huge office fan and I love idle games as I’m a stay at home mom and sometimes it’s about the only way I can get a little break and be entertained without having to use much mental energy 😂 I’ve been playing for a couple months now and honestly spending WAY too much money on a game when I’ve agreed NOT to spend money on games so we can save 🤦🏻♀️ but I get so into this game and want to get ahead faster to reach more chapters! It’s a terrible habit BUT, the game really is THAT good. I’ve had a few bugs here in there with my purchase rewards disappearing and game time not saving. It’s anew game so, they’re still working out the kinks. Normally, that’d be IT for me playing a game or at the very least I’d never trust them to spend money again. But, I also think that the customer service team for this game is just wonderful and efficient. Every single time I have had an issue that I reported, I had a response within 1-2 business days and they typically had my issue resolved by 1 or 2 messages! *tip- if you do have an issue- take a screenshot of your user I’d found on the settings page and send that in with your initial issue report. Sometimes that information alone is all they need to come to a resolution! And since the new update, I haven’t had this issue once! So yes- absolutely amazing game and about the only app I’ve ever taken this much time to review when I wasn’t even prompted. 🙌🙌
Update: the devs clearly are listening to complaints and working to make the game better! I’ve gotten tons of decor cards recently and now I’m back to being able to automate most of my desks! It’s the most helpful that they added decor cards to the store, because I’m able to buy up the ones I need to catch up on all the cards that didn’t drop for me earlier. Now this is easily a 5 star game. I love that I get progress even when I’m not playing and I really love getting to relive some of the funniest The Office moments! I should love this game. I love the office and idle games are perfect for how busy I am. But it’s not really an idle game if I can’t automate any of the workers, is it?? All of my decor is too low level to automate anyone and I never get any decor cards, so in order to make any money I have to keep the game open and keep tapping everyone’s desks (since many of my workers are upgraded to the point that they earn more money in seconds). I’ve read the help file on how to earn more cards so don’t tell me how to earn them. I earn cards, but none of them are decor cards. You shouldn’t advertise this as an idle game if you require players to spend tons of time paying attention to it. Also, the event button overlaps with the money piles at the desks, so half the time I’m trying to collect money I end up jumping into the event on accident and having to wait for two loading screens just to collect some cash.
I love that this game still operates passively and I think there’s a lot they got right. I don’t fully agree with the complaints that it gets too hard too quick. I’m on episode where Jim told Michael that he once liked Pam. This game is meant to play a few times a day where you check in, spend your stuff, collect your baskets and leave. The events are really nice and I like that they only last a couple days. I think the prices you have for real money are astronomically high compared to other games i’ve played. On top of that there are ginormous gaps in the value of different characters. Other tapper games i’ve played don’t seem nearly as huge. It’s to the point of after the 3rd or 4th worker, your first is completely pointless in buying leads unless you upgrade them at least 3 times. That’s stuff with the cash upgrades being so high feels like a cash grab attempt. I think there should perks you can buy for a couple dollars like spend $2 and ryan comes in a increases your money for 24 hours or jan gives training to decrease leads cost for a time, vending machine options to give bonuses or mini games cause a lot of the show happened in the break room. There also needs to have some sort of conference room event that happens in between the 2 day events. I also would like to see other animations in the special events besides them just on a computer.
I reviewed this game a while back saying it was really grindy and took a lot of time to achieve anything after the 1st few episodes. But that was before I played the events they added to the game. The events are similar to the main game but they are temporary, faster, and you have goals you need to reach as well. With each goal you get coffee, Scott Coins, or character/decor cards that can be used in the main game. This changed everything because now you can speed up playing the main game by getting all the resources you need from the events. If I put any money into the game or spend any Scott coins it’s on the events because the payouts you get from completing the events are greater than anything you buy in the base game. My only complaint I have are about prices for the game. A lot of the temporary packages/deals you can buy are greater than $5-10. The most I would like to spend on a mobile game at a time is $10. So if there were more cheaper packages I would consider buying more them. Paying almost $30 for a package that only really speeds you up a few hours seems way to steep for me. But considering you can play the game without spending a dime it doesn’t affect me too much. Overall it’s a great game with good gameplay as long as you start playing the events.
It’s a stereotypical idle clicker with the added bonus of some of the scenes from the actual show each time you complete a stage. The annoyances come in at the pay to win stage. Every so often there will be events to partake in. If you progress far enough you will be rewarded with in game currency to then later use in the main game. This incentivizes the player to either spend cash to boost productivity or to watch ads to boost productivity. This is where the first annoyance comes into play. The first issue comes with the ads. Each one has a progress bar so you know how much time is left per ad. The problem is some of the ads wont register if you don’t click on them, even though the progress bar is complete. The other problem with ads is that after going through one, sometimes it doesn’t register and you don’t get the bonus for it. The second, and most egregious issue is that some of the events don’t work. Each one runs roughly for 3 days and at the end you’ll be rewarded with in game currency and upgrade cards. For a few events now, mainly the office Olympics ones, upon completion I haven’t been given any of the rewards or if I did, they were different character cards than listed. It has happened enough to make me uninstall the game. If you’re a super fan of the office and can push pay the annoyances, you’ll enjoy the references but that’s about it. Otherwise it’s something you’ll play for a day or two and get frustrated with then delete it.
Played for a couple weeks and now the game is refusing to open and crashes when trying to download assets, like 5 times. It downloads the asset, then says I need more then crashes. This game has become unplayable. There are so many saving failures within the game. You move into the next level, win your Scottcoins, and then it refuses to load the next episode. So you have to restart the app. It then moves onto the next chapter but doesn’t give you any rewards. This has happened multiple times. The events are trash and are not even GUARANTEED the rewards you actually win. I got up to 13/15 rewards for the last event, Pretzel Day, and it just ended, and I’m not allowed to get my rewards. It’s immediately trying to get ready for a new event. This game is a waste of time and your mental health. Do not download. If you have this game, I suggest deleting it to save your mental sanity Too many times does this game not save your progress and forces you to restart from the last opening, which could delete a lot of progress, especially the events. Reporting bugs and issues is horrible and never get solved. This is a TRASH APP. They’ve claimed to fix the events but this latest one had erased progress 4 times, and all four I made a lot. This company is trash, DOESNT CARE ABOUT IT CUSTOMERS, never responds to complaints and honestly deserves to go bankrupt and have every employee blackballed from working in the computer science field
Pros: The game is a casual play love letter to one of my favorite shows. So fun to see episodes in this format. Each completed task rewards a snippet of the episode. I appreciate the free rewards issues every 2 hrs. As others have said, taking my time and focusing on completing all tasks before finishing the chapter leads to a better experience long term. Con: No in-game support option! When I recently tried loading my game, I got to about 50% and was prompted to “download assets”. No problem, I thought. This happens for new chapters, etc. HOWEVER, the download button has been UNRESPONSIVE for two days. I’ve tried reloading my game and deleting and reinstalling, but I cannot activate the download to start playing my game again. To add to frustration, I cannot contact support. I’ve gone to the support page (via the App Store) but this isn’t not included in the “known issues”. Since I needed to contact someone, I tried to do so by trying to click the button on the page where it specifically offers support only to be unable to do so. The “Need help? SUBMIT REQUEST” button is UNRESPONSIVE and I cannot submit a request for help. Ugh! This is quite disappointing. How can I let anyone know there is an issue if I can’t contact them?